Questions? Answered.

Everything people ask us before they book — age rules, prices, healing, payment. Straight answers, no runaround. Still stuck? Call or email the shop.

Booking & Hours

Do I need an appointment at Wicked Inx, or can I just walk in?

You need an appointment — every service at Wicked Inx is by appointment, including piercings. It means you get the artist's full attention instead of waiting behind a queue. Book through the form on our booking page, call (905) 544-1209, or email info@wickedinx.ca and we'll find you a time.

What are Wicked Inx's opening hours in Hamilton?

The shop is open Wednesday to Saturday, 1:30 PM to 5:00 PM. Our tattoo artist works Monday, Wednesday and Friday by appointment. If those hours don't fit your schedule, message us anyway — Wendy can often open up outside them for piercings.

Can I get pierced on a day the shop is closed?

Yes, often. Wendy will come in on a closed day for two or more piercings, with a $100 minimum for the visit. Send a booking request with the piercings you want and the day you'd like, and she'll confirm whether she can open the shop for you.

Where is Wicked Inx located in Hamilton?

Wicked Inx is at 761 Barton Street East, Hamilton, Ontario L8L 3E5, in the city's east end. Phone (905) 544-1209 or email info@wickedinx.ca. Everything is by appointment, so please book before you come down rather than dropping in.

How do I book an appointment at Wicked Inx?

Fill in the booking form on our booking page — it asks for the service, the artist and the day that suits you, and it reaches the shop straight away. You can also call (905) 544-1209 or email info@wickedinx.ca. We'll come back to you to confirm a time.

Tattoos

How old do I have to be to get a tattoo at Wicked Inx?

You must be 18 or older to be tattooed. If you're under 18, a parent or legal guardian has to give consent and come to the appointment with you. Bring government-issued photo ID for yourself, and for your parent or guardian if you're a minor.

Who does the tattooing at Wicked Inx?

Kyle is our tattoo artist — custom pieces, cover-ups and fine-line work. He works Monday, Wednesday and Friday by appointment. Wendy and Lemei handle piercings, and Lemei also does beauty tattoos. Tell us what you're after on the booking form and we'll put you with the right artist.

Can you cover up or fix a tattoo I already have?

Yes — cover-ups and fix-ups are one of our four core services. Bring in the piece, whether it's faded, unfinished or just not what you wanted, and Kyle will tell you honestly what can be reworked, refreshed or covered. Book a consultation first so he can see it in person.

Do I have to pay a deposit to book a tattoo?

No deposit for most appointments. The one exception is a long tattoo booking, where we're holding a large block of the artist's day — we'll ask for a deposit on those and tell you up front when we quote you. Piercings never require a deposit.

What is a beauty tattoo, and do you do permanent makeup?

Yes — beauty tattoos are permanent makeup: microblading and similar work that enhances what you already have, done by Lemei. It is tattooing, so the same rules apply: 18 or older, or a parent or guardian's consent under 18. Book a consultation and she'll talk through what suits you.

Piercings

How old do you have to be to get a piercing at Wicked Inx?

You must be 18 or older to be pierced on your own. Under 18, a parent or legal guardian has to consent and be at the appointment with you. Bring government-issued photo ID — yours, and your parent or guardian's if you're a minor.

What kinds of piercings do you do?

Ears, nose, brow, tongue, navel, dermals and more — face and body work of all kinds. Wendy handles all face and body piercings, and Lemei pierces as well. If you're not sure a piercing suits your anatomy, ask us before you book: we'd rather tell you honestly than sell you one that won't sit right.

Does the price of a piercing include the jewellery?

Yes — jewellery is included in the price of your piercing at Wicked Inx. There's no separate charge for it and no minimum spend. We use medical-grade stainless steel. If you want something particular, mention it when you book and we'll tell you what we have in.

What kind of jewellery do you use for a fresh piercing?

Medical-grade stainless steel, included in the price. It's the standard for fresh piercings because it's well tolerated while the piercing heals. Once you're fully healed you can change to whatever you like — bring it in and we'll help you swap it over safely.

Is piercing really half price on Saturdays?

Yes — Saturday is half-price piercing day at Wicked Inx, all day, across our normal Saturday hours of 1:30 to 5:00 PM. Appointments are still required and Saturdays fill up first, so book ahead rather than counting on a last-minute slot.

Does getting a piercing hurt?

Less than most people expect. The piercing itself takes a second or two and the sting fades quickly — how much you feel depends on the spot and on you. Nervous clients are our specialty: tell Wendy it's your first and she'll talk you through every step before she starts.

Aftercare & Healing

Where can I find aftercare instructions for my new tattoo or piercing?

We go through aftercare with you in person before you leave the shop, and both sets are written up on our site — look for the piercing aftercare guide and the tattoo aftercare guide on our newsletter page. If anything still looks wrong after three days, call the shop or see a physician.

Pricing, Payment & Policies

How much does a tattoo or a piercing cost at Wicked Inx?

There's no minimum price at Wicked Inx, and piercings include the jewellery. Tattoo pricing depends on size, detail and how long the piece takes, so the honest answer is that we quote you once we've seen the design. Send us your idea and we'll give you a real number.

What payment methods do you accept?

Cash, debit, credit and e-transfer — all four, and there's no surcharge on any of them. If you're paying by e-transfer, ask us at the counter for the address rather than using one you found somewhere else online.

Do I need to bring ID to my appointment?

Yes — bring government-issued photo ID to every tattoo and piercing appointment. We check age for every service: you must be 18 or older to go ahead on your own. If you're under 18, your parent or legal guardian needs to come with you and bring their ID too.

Is Wicked Inx inspected by public health?

Yes. Every tattoo and piercing studio in Ontario operates under Ontario Regulation 136/18 (Personal Service Settings) and is inspected by its local public health unit — for us that's City of Hamilton Public Health Services. The rules cover sterilisation, single-use needles and infection control.

What should I do before I come in for a tattoo or piercing?

Eat a proper meal beforehand and turn up hydrated and sober — being lightheaded is the main reason an appointment goes badly. Wear something that gives easy access to the spot being worked on, and bring your photo ID. If you're feeling unwell that day, reschedule instead.

From our aftercare guides

These come from our full aftercare articles. Each one links back to the guide it was pulled from.

Piercing Aftercare: Do's and Don'ts

What should I clean my piercing with?

For dry piercings (nose, navel, nipples, ears), plain unscented soap like Ivory or Dove Pure, in the shower only. For oral piercings, diluted mouthwash after meals. That is it, no special sprays or kits needed.

Should I keep it wet or let it dry?

For dry piercings, let it dry out. Clean it in the shower and then leave it alone. Products and constant moisture slow healing.

Can I go swimming?

Not for at least 7 days, and ideally until it is fully healed. Pools, hot tubs, and lakes are a fast track to infection.

What is the bump next to my piercing?

Usually irritation from snagging, sleeping on it, or the wrong jewelry, not always an infection. Stop touching it and come in so we can look.

How do I know if it is infected?

If redness, swelling, or discharge lasts more than 3 days, call the shop or your physician. Keep the jewelry in until it is checked.

Read the full guide: Piercing Aftercare: Do's and Don'ts →

Tattoo Aftercare: What to Do After You Leave the Chair

What should I wash my tattoo with?

A plain unscented soap like Ivory or Dove Pure, with clean hands and lukewarm water. Nothing scented or abrasive.

When can I put lotion on it?

Once it has started to scab, a few days in. Then use a thin layer of vitamin E or unscented moisturizer. Not before.

Why can't I rebandage it?

After the first overnight wrap, your tattoo heals best with air. Re-covering it traps moisture and bacteria.

Can I go swimming or take a bath?

Not until it is fully healed. Showers are fine, soaking is not.

It's itchy and flaking. Is that normal?

Yes. Do not scratch or pick. A little moisturizer and a gentle tap will get you through it.

Read the full guide: Tattoo Aftercare: What to Do After You Leave the Chair →

Didn't find your question?

Ask us directly — we'd rather answer it than have you guess. Call (905) 544-1209, email info@wickedinx.ca, or send a booking request with your question in the notes.